Frequently Asked Questions
Can I, as a consumer, purchase furniture directly from Peters-Revington?
Peters-Revington’s furniture, as well as product availability, pricing, and shipping information, is only available from authorized retail locations. Please use our retail store locator to find the location nearest you.
What if I have questions or concerns about my Peters-Revington purchase?
Peters-Revington relies on our experienced retailers to provide service for our products after the sale. Should you have any questions or concerns, please contact the retailer where you purchased the furniture. We will be happy to provide your retailer with any necessary assistance.
How do I get a replacement part or touch up stain for my Peters-Revington furniture?
Replacement parts and touch-up stain materials can be obtained through an authorized Peters-Revington retail location. The retailer can help you correctly identify the part, process the order, and arrange for shipment. Minor touch-up's can also be remedied with use of "furniture touch-up pens" that are available commercially.
Is it possible to purchase extra shelves for a Peters-Revington curio, media center, or bookcase?
An authorized Peters-Revington retailer can help you obtain this information. Some units are designed to accept extra shelves, but some are not. The retailer can help you correctly identify the part, process the order, and arrange for shipment.
How can I obtain a finish sample for a particular Peters-Revington collection?
An authorized Peters-Revington retailer can contact our factory to obtain a sample of a specific finish.
Can I request any type of customized features with Peters-Revington furniture?
Due to our manufacturing process, we are not able to offer customized construction or finishes.
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Furniture Care
Proper care and cleaning of furniture preserves its beauty! We suggest the following:
Wood
Do not place your furniture over heating or air conditioning vents, in damp areas or in direct sunlight such as under a window.
Avoid placing plastic, rubber or acrylic materials (stick-on feet, placemats, etc.) on your furniture since the chemicals in these products may react with the finish and cause severe damage. It is better to use a piece of felt or cloth under accessories that could scratch or dent the surface of your furniture.
Place a protective pad on the surface of your furniture if you are using it as a writing surface. Pens and pencils can easily leave an imprint and mar the finish.
Immediately wipe any moisture that may spill onto your furniture. Always rub with the grain. Water will cause whites spots in the finish in a short amount of time. Other liquids, such as finger nail polish & remover, alcohol, perfume, and medicines can severely damage the finish of furniture.
Dust with a clean, lint-free, dry cloth. Applying a quality furniture polish every six months will also add to the life and beauty of your new furniture!
Stone
Wipe up spills immediately.
Clean with a mild soap and water. Dry thoroughly.
Wicker
Vacuum gently or brush with a soft bristle brush.
Metal
Dust with dry or slightly-dampened cloth or a vacuum cleaner brush.
If soiled, wash with cloth or sponge wrung out of mild detergent and lukewarm water. Wipe with clean sponge or cloth wrung out of water. Wipe dry with cloth to avoid water spots.
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